What is CRM Software and its Benefits?
CRM (Customer Relationship Management) Software, that helps to manage business operations, track and organize the client’s requirements and follow-ups. Our CRM Software can helps to store customer records such as how long a customer has been with your business, purchase records, and notes on sales interactions, which you can use to optimize your sales and marketing processes and improve customer service across your organization.
Right1CRM software provides sales and marketing teams with a set of tools to manage the entire sales and marketing funnel, from lead qualification to opportunity management, forecasting, and deal closure. It enables customer service teams to manage customer requests and automate service operations by following pre-defined processes for customer care excellence.
Right1CRM is segmented into two types
A Sales CRM lets you better identifying a sales lead with lead tracking and other tools that offer visibility on all available sales opportunities. Sales CRM is the Customer Relationship Management system to maintain Sales & Enquiry details such as Lead / Enquiry Management, scheduling Follow up & Quotation Management and Real-Time Sales & Enquiry Status Report.
A Support CRM system helps companies stay connected to customers, streamline processes, and improve profitability.
Service CRM is the Customer Relationship Management system to maintain records of products received from clients for services. Service GRN, Spare Parts & Inventory Management, Client & Service details, Service Reports & Other options